LAUP's Coaching Model is the cornerstone of its program. In theory, coaches work with preschool providers to increase the quality of their program and business practices. In 2012-2013, the LAUP Research and Evaluation Department conducted a qualitative study of what Program, Fiscal, and Quality Support Coaching looks like and how it is experienced by providers. The following are the evaluation's main findings: Coaches used their specialized training to deliver customized support to preschool staff. Building and maintaining positive relationships was fundamental to all three types of coaching at LAUP. Recipients of Program, Fiscal, and Quality Support Coaching perceived establishing and following up on goals as highly collaborative. Providers used the tools provided by their coaches and considered them beneficial. Coaches in the field demonstrated fidelity to the LAUP Coaching Model despite some barriers. (author abstract)