The state of Connecticut has started a multi-year project to improve its child care licensing program and how regulations are applied in child day care centers and day care homes. Connecticut has partnered with the National Association for Regulatory Administration (NARA) to design and administer the project. NARA is the only professional organization in the United States devoted to studying and promoting best practices in human-care licensing. This document reports the findings of a three-stage Needs Assessment Process (NAP) that was conducted between August 26, 2013 and December 1, 2013. The DPH-NAP included an online survey, in-person forums with child care providers, and targeted interviews with survey respondents. (author abstract)