Attributions of service switching: A study of consumers’ and providers’ perceptions of child-care service delivery

Author(s): Grace, Debra; O'Cass, Aron
Date Issued: 2001
Description: An examination of factors that surround families’ switch between child care providers, and service providers’ perceptions of factors that influence switching behavior, based on survey responses from 84 families who had switched child care centers and 107 early childhood service providers from Australia
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Journal Title: Journal of Services Marketing
Volume Number: 15
Issue Number: 4/5
Page Range: 300-321
Topics: Child Care & Early Education Quality

International Child Care & Early Education > Single-Country Studies

Parents & Families > Selection Of Child Care & Early Education Arrangements
Country: Australia
ISSN: 0887-6045 Paper
Peer Reviewed: yes
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